Case Studies

Clarity Group is proud to work with healthcare providers in every corner of the industry, from large academic medical centers and health systems, to critical access hospitals, FQHCs, ambulatory and hospice.

All clients below use Clarity's Healthcare SafetyZone® Portal as their healthcare reporting and patient safety management system. It starts with incident (or "adverse event") reporting, but it does not end there. The HSZP™ is a flexible tool for collecting and analyzing data, facilitating internal communication, managing follow-up, and fostering organizational learning to support all risk, quality and safety initiatives.

Our clients are innovative thinkers and leaders in patient safety, and we're delighted to share with you how our products help them realize their visions for better, safer healthcare.

HEALTH SYSTEMSSPECIALTY HOSPITALS | CRITICAL ACCESS HOSPITALS
COMMUNITY HEALTH CENTERS & FQHCs | AMBULATORY SURGERY | LONG-TERM CARE


HEALTH SYSTEMS

CONE HEALTH
100+ locations including 6 hospitals with over 1100 beds, three (3) medical centers, four (4) urgent care centers, 95 physician practice sites and multiple centers of excellence

"We weren't looking for a product, we were looking for a solution to a problem. Clarity's Healthcare SafetyZone® Portal is a solution to a problem--to many problems, actually." - Greg Berney, Director of Patient Engagement

INNOVATION & IMPACT ON DISCHARGE CALLBACKS read more >> CUSTOM REPORTING & STAFF ENGAGEMENT read more >> FALSE ALARMS = POSITIVE CHANGES read more >>


TALLAHASSEE MEMORIAL HEALTHCARE
772-bed, non-profit 501(c)(3), multi-specialty academic medical center serving a 17-county region in North Florida and South Georgia, comprised of an acute care hospital, psychiatric hospital, multiple specialty care centers, three residency programs, 23 affiliated physician practices, and other partnerships

"We didn't realize the full capacity of the system when we started. At first we were collecting just basic safety-related events, but after attending Clarity's training sessions and hearing from other users of the Portal, we realized we can use it for anything we need to report. In fact, we've just gotten approval to include our environmental care rounds on the system. This system can do whatever you need it to do. It is a very useful tool." - Judy Davis, Director/Corporate Risk Manager

TOTAL TRANSFORMATION WITH CLARITY'S REPORTING  TOOL read more >>


BELLIN HEALTH SYSTEM
167-bed acute care multi-specialty hospital, Critical Access Hospital, and 80-bed psychiatric facility

"Bellin Health System is committed to continuous improvement and to being a learning organization. We are very pleased with our selection of the Healthcare SafetyZone® Portal as a system-wide tool that supports these commitments, engages staff and accelerates our decisions on interventions that are needed to reduce the potential for patient harm." - Colleen M. O'Brien, RN, ASQ-CMQ/OE

CONTINUOUS LEARNING & ACCELERATED CHANGE read more >>


SPECIALTY HOSPITALS

KENNEDY KRIEGER INSTITUTE
Internationally recognized institution that provides inpatient and outpatient medical care, community services, and school-based programs for children and adolescents with learning disabilities

"There are many things we can do now that we couldn't do before thanks to Clarity's Healthcare SafetyZone® Portal. The Portal's drill-down capability for investigating occurrences allows us to easily translate data into meaningful reports and use those reports for performance improvement purposes. It is also easier for department managers to communicate across campuses and share information quickly." - Theresa Paulsen, RN, Professional and Regulatory Affairs

MEANINGFUL REPORTS DRIVES ORGANIZATIONAL SAFETY read more >>


CRITICAL ACCESS HOSPITALS

WAVERLY HEALTH CENTER
25-bed critical access hospital in Iowa

"Efficiency across the board! Staff gets information quickly and follow-up has become more effective and timely...The Portal is the tool that helps us to know what to do and provides a collaborative way to make change happen because all necessary staff are apprised of the situation simultaneously and can have input on what needs to be done." - Iris Vering, Director of Quality Services

THE POWER OF THE HEALTHCARE SAFETYZONE® PORTAL  read more >>


COMMUNITY HEALTH CENTERS & FQHCs

SHAWNEE HEALTH SERVICE
System of 11 Community Health Centers with services including Family Medicine, Pediatrics, Internal Medicine, Obstetrics and Gynecology, General Dentistry, Pediatric Dentistry, Behavioral Health, and Psychiatry across Southern Illinois and portions of Indiana

“I delight at how quickly and easily I can see what’s going on in all my clinics. It’s like I am right there. Since I started using this system I never have a stack of reports piling up waiting for my attention, and I’m able to stay on top of everything.” - Connie Favreau, RN, BSN, Corporate Compliance Officer

FQHCs & ELECTRONIC REPORTING  read more >>


AMBULATORY SURGERY CENTERS

NORTHWEST MICHIGAN SURGERY CENTER
Top 5% among all ambulatory surgery centers nationally in both volume and staff

"I understand this is an out-of-the-box use, but we actually use the Healthcare SafetyZone® Portal for maintenance/service requests. This way staff can enter requests whenever they want, and the requests get sent to the equipment managers automatically using the system’s workflow criteria!" - Lisa Warren, Quality Assurance Manager

AMBULATORY SURGERY CENTERS & ELECTRONIC REPORTING read more >>


LONG TERM CARE CENTERS

LEXINGTON HEALTH CARE
Approximately 2,000 beds across 10 skilled nursing care and short-term rehabilitative facilities throughout northern Illinois

"There are many important aspects of the Portal's reporting process, but the main one is that through the use of the Portal, we have been able to change the traditional 'incident report' into a change management tool. We receive complete information in a timely manner and we can react quickly through follow-up and investigation to prevent future events from occurring." - Debbie Randon, Director of Training and Development

ELECTRONIC REPORTING IN LONG TERM CARE read more >>