---
title: Healthcare Incident Reporting for Behavioral Health
description: Address unique challenges in behavioral health safety and risk management with Healthcare SafetyZone incident reporting, data collection, analysis, and more.
image: https://www.claritygrp.com/hubfs/behavioralfeatureimage.jpg
---

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# **Healthcare SafetyZone® CASE STUDY: Behavioral Health**

**Reduce incidents, improve compliance, and gain real-time visibility across  
behavioral health programs, without adding reporting burden.**

![Oaks-Integrated-Care-logo](https://www.claritygrp.com/hs-fs/hubfs/Oaks-Integrated-Care-logo.png?width=273&name=Oaks-Integrated-Care-logo.png)

**See how Oaks Integrated Care used Clarity’s SafetyZone system to track 76,000+ events, identify risk patterns, and improve outcomes across multiple programs.**

**SNAPSHOT: RESULTS**

**- 76,000+ incidents tracked across programs**

**- 20+ behavioral health-specific reporting workflows**

**- Real-time alerts to the right stakeholders**

**- Shift from reactive reporting → proactive risk management**

**BUILT FOR:**

**- Behavioral health providers**

**- Community mental health centers**

**- Multi-site organizations**

**- Compliance, quality, and risk leaders**

[**Oaks Integrated Care**](https://oaksintcare.org/), a Clarity client since 2018, is a private, nonprofit organization dedicated to improving the quality of life for children, adults, and families living with a mental illness, addiction or developmental disability. Through a series of tailored forms including Incident Reports, Disaster Drills, Record Reviews, and more, Oaks has utilized [**Healthcare** **SafetyZone® Flex-Fit™ Reporting**](https://www.claritygrp.com/products-services/risk-management-software) to maximize their commitment to organizational safety and total risk management.

**"WITH THE SAFETYZONE, APPROPRIATE PARTIES ARE NOTIFIED IMMEDIATELY AND SIMULTANEOUSLY, ALLOWING US TO PROMPTLY INTERVENE. NOTIFICATIONS CAN BE TAILORED BASED ON PROGRAM, EVENT TYPE, OR EVEN THE RESPONSE TO A SINGLE QUESTION ON A FORM."  
**- Leslie Karpf, *Chief of Quality and Health Integration*, Oaks Integrated Care

**INCIDENT REPORTING**  
“We were able to move from responding to one incident at a time, to being able to analyze patterns and improve processes.”

**"NURTURED HEART"**  
Utilizing the SafetyZone system allowed Oaks to determine the effectiveness of the newly implemented “Nurtured Heart” approach in reducing different types of incidents.

**DISASTER DRILLS**  
By using the SafetyZone system Oaks is able to track which programs have conducted their required drills, as well as areas for improvement that are identified during the drills.

**RESTRAINT AND SECLUSION**  
User-based permissions and customizable workflows allowed Oaks to create a restraint and seclusion form that is only completed by the Crisis Screening Program.

**STAFF RATIO OUT OF COMPLIANCE**  
SafetyZone reporting allowed Oaks to create a staffing form to document compliance with required staff ratios.<https://www.claritygrp.com/hubfs/Clarity_SafetyZone_OaksBH.pdf>

### CLIENT STORY: HEALTHCARE SAFETYZONE® REPORTING for OAKS INTEGRATED CARE

## Healthcare SafetyZone® Reporting Templates for Behavioral Health Providers

- ADVERSE BEHAVIOR
- RESTRAINT & SECLUSIONS
- PROGRAM / DEPARTMENT VEHICLE ASSESSMENT
- CLIENT TRANSFERS
- ENVIRONMENT OF CARE
- EQUIPMENT SUPPLY / RECALL
- CLIENT SAFETY INCIDENT / ADVERSE EVENT REPORTS
- TELEHEALTH
- COVID-19
- EMPLOYEE EVENTS
- WORKPLACE ACCOMMODATION
- EMPLOYEE QUESTIONNAIRES - TB & RESPIRATORY
- STAFFING ORDERS
- VOLUNTEER / VISITOR EVENTS
- COMPLAINTS / CONCERNS
- PRIVACY / SECURITY
- COMPLIANCE TRACKING
- SUPERVISORY VISITS / WEEKLY HOME MANAGER REPORTS
- REWARDS & RECOGNITION
- SAFETY SUGGESTIONS
- DISASTER DRILLS
- AND SO MUCH MORE

## Healthcare SafetyZone®

**PATIENT SAFETY.  WHEREVER PATIENTS ARE.**

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