---
title: "Client Success Story: FQHCs, Incident Reporting, and Today's Technology"
description: Clarity Group helps healthcare providers like FQHCs manage professional liability & improve patient safety w/ powerful risk management software tools & services
---

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# **Patient Safety Reporting Blog**

#### **Backed by Healthcare SafetyZone® Reporting and Clarity PSO**

# Client Success Story: FQHCs, Incident Reporting, and Today's Technology

By Chris Hajek   
Wednesday, January 11, 2017

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We recently had a conversation with Connie Favreau, RN, BSN, Corporate Compliance Officer at Shawnee Health Service, about their system-wide and multi-faceted use of our **[Healthcare SafetyZone® Portal](https://www.claritygrp.com/products-services/risk-management-software)** total healthcare reporting and patient safety management system.

Shawnee is a system of 11 Community Health Centers with services including Family Medicine, Pediatrics, Internal Medicine, Obstetrics and Gynecology, General Dentistry, Pediatric Dentistry, Behavioral Health, and Psychiatry, across Southern Illinois and portions of Indiana. When they set out looking for a new electronic reporting system, they knew they needed a system that was user-friendly enough that people would actually use it, but robust and flexible enough that it would be effective for an organization with a lot of geographically dispersed entities and numerous staff out in the field.

**[Read on](https://www.claritygrp.com/hubfs/documents/ClarityCS_Shawnee2016.pdf)** and learn how Clarity's **[HZSP™](https://www.claritygrp.com/products-services/risk-management-software)** healthcare reporting and patient safety management system allowed Shawnee to streamline its organization informatically. See how they harness the flexibility of our system for everything from incident reporting and patient complaints to patient transfers, facilities issues, and employee benefits.

Nothing makes us happier than when we get to explore all the innovative and practical ways our clients use our software solution to execute on their visions for risk-quality-safety at their organizations.

[CLIENT SUCCESS STORY: FQHCs & Healthcare Reporting with the HSZP™](https://www.claritygrp.com/hubfs/documents/ClarityCS_Shawnee2016.pdf)

“I delight at how quickly and easily I can see what’s going on in all my clinics. It’s like I am right there. Since I started using this system I never have a stack of reports piling up waiting for my attention, and I’m able to stay on top of everything.”

-*Connie Favreau, RN, BSN, Corporate Compliance Officer, Shawnee Health Service*

 Tagged: [Client Success Story](https://www.claritygrp.com/blog/topic/client-success-story), [Patient Safety](https://www.claritygrp.com/blog/topic/patient-safety), [The Healthcare SafetyZone Portal](https://www.claritygrp.com/blog/topic/the-healthcare-safetyzone-portal), [Healthcare Incident Reporting](https://www.claritygrp.com/blog/topic/healthcare-incident-reporting), [Adverse Events](https://www.claritygrp.com/blog/topic/adverse-events), [Adverse Event Reporting](https://www.claritygrp.com/blog/topic/adverse-event-reporting), [Healthcare Reporting](https://www.claritygrp.com/blog/topic/healthcare-reporting), [FQHC Risk Management Software](https://www.claritygrp.com/blog/topic/fqhc-risk-management-software)

This entry was written by Chris Hajek, posted on Wednesday, January 11, 2017 . You can [post a comment](https://www.claritygrp.com/blog/fqhc-casestudy-shawnee#comment-form).

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