---
title: "Client Success Story: Northwest Michigan Surgery Center"
description: Clarity Group helps healthcare providers manage professional liability and improve patient safety with powerful risk management software tools and services.
---

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# **Patient Safety Reporting Blog**

#### **Backed by Healthcare SafetyZone® Reporting and Clarity PSO**

# Client Success Story: Northwest Michigan Surgery Center

By Chris Hajek   
Thursday, June 09, 2016

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We recently had a conversation with Lisa Warren, Quality Assurance Manager at Northwest Michigan Surgery Center, about their far-reaching use of our [Healthcare *SafetyZone*® Portal](https://www.claritygrp.com/products-services/risk-management-software) total healthcare reporting and patient safety management system. NMSC is a top 5% surgery center in both volume and staff nationally, and we're proud to call them a client. As you'll learn, the culture at NMSC has always been proactively dedicated to reporting, even while their old methods were paper-based and inherently inefficient.

The story we're so excited to tell is how they harnessed the flexibility and usability of our system to really think outside the box, asking themselves, "just how many different processes can the Healthcare *SafetyZone*® Portal really help us with?" And as we learned, the answer was **A LOT!!**

Nothing makes us happier than when we get to explore all the innovative and practical ways our clients use our products and services to execute on their visions for risk-quality-safety at their organizations.

*[CLIENT SUCCESS STORY: Ambulatory Surgery Centers & The SafetyZone Portal](https://www.claritygrp.com/hubfs/NMSC_Case_Study_Final_2016.pdf)*

"Quite simply, the Healthcare SafetyZone® Portal makes my life easier."  
-*Lisa Warren, Quality Assurance Manager, Northwest Michigan Surgery Center*

 

 Tagged: [Client Success Story](https://www.claritygrp.com/blog/topic/client-success-story), [Patient Safety](https://www.claritygrp.com/blog/topic/patient-safety), [The Healthcare SafetyZone Portal](https://www.claritygrp.com/blog/topic/the-healthcare-safetyzone-portal), [Healthcare Incident Reporting](https://www.claritygrp.com/blog/topic/healthcare-incident-reporting), [Adverse Events](https://www.claritygrp.com/blog/topic/adverse-events), [Adverse Event Reporting](https://www.claritygrp.com/blog/topic/adverse-event-reporting), [Healthcare Reporting](https://www.claritygrp.com/blog/topic/healthcare-reporting)

This entry was written by Chris Hajek, posted on Thursday, June 09, 2016 . You can [post a comment](https://www.claritygrp.com/blog/nmsc-casestudy#comment-form).

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