What We Do

At Clarity Group, we help healthcare providers manage their professional liability and improve their patient safety through an array of innovative risk-quality-safety management tools and risk financing solutions. From large academic medical centers and health systems to critical access hospitals, FQHCs, and hospice facilities, we offer highly effective, cutting-edge software products and services centered on quality and safety outcomes. Core Clarity products and services include:

  • The Healthcare SafetyZone® Portal - A comprehensive, web-based system that transforms any reporting, education or safety procedure – adverse events / incident reports, leadership huddles, discharge callbacks, patient complaints, employee surveys, and more – into easy and meaningful electronic processes. With a wide range of healthcare reporting templates and the flexibility of full customization, our clients benefit from broad data collection combined with intuitive workflow automation and deep analytics to turn data into learning that supports their patient-centered systems of care. LEARN MORE

  • Clarity PSO - One of the nation's first federally listed Patient Safety Organizations, offering healthcare providers a full range of solutions for increasing patient safety, including analytical benchmarking, risk-quality-safety resources and systems development. LEARN MORE

  • Captive Insurance Company Development and Operations

  • Risk-Quality-Safety (RQS) Consulting Services

  • Claims Management


"Clarity believes in quality and leadership in risk management. Their expertise goes to the core of the industry. We went with Clarity ultimately because they are a healthcare company and not strictly a software company."

- Judy Davis, Director/Corporate Risk Manager, Tallahassee Memorial HealthCare


Clarity was formed in 2002 by Rick Becker and Anna Marie Hajek, two senior healthcare executives with a combined 60+ years in the industry. Before starting Clarity, Rick and Anna worked together at MMI Companies, Inc. from 1985 to 2000, where Rick served as Chairman and CEO and Anna served as Executive Vice President and head of the Healthcare Risk Services Group.

During their time at MMI, Rick and Anna grew the organization from a small medical malpractice insurance company, into a large, publicly traded corporation in the top 10 of US medical malpractice underwriters with the addition of a robust risk-quality-safety arm focused on engineering medical risk exposure through education, consultation and clinical data benchmarking services. Shortly after MMI was sold to The St. Paul Companies in 2000, Rick and Anna assembled a team of patient safety, insurance operations, risk, and claims management specialists from the former MMI and created Clarity Group, Inc.